Handles, Knobs, Hinges, Latches and Strikes
Send the hardware product and clear photos of the existing bore holes, door edge and strike area. A direct replacement is different from hardware that requires new drilling or a different backset. Hinges should be identified by size and corner type where possible.
New Hardware vs Replacement in Existing Holes
Replacing a compatible knob or lever in existing holes can be straightforward. Changing hardware geometry can require drilling, filling or edge modifications. Those changes should be visible in the scope before the job is confirmed.
Door Sag, Alignment and Strike Position
A latch problem can come from the hardware, hinge wear, frame movement or a sagging door. Adjusting a strike plate is different from rebuilding a damaged jamb. Photos of gaps around the closed door can help identify whether the issue is hardware-only or belongs under general door repair.
Interior vs Entry-Door Hardware
Interior passage/privacy hardware and ordinary residential entry handles are different from high-security locking systems. NY-GoodHome does not present this page as locksmith work. Smart locks also require separate screening because installing/service locks can be regulated.
When Locksmith or Code-Sensitive Hardware Is Required
High-security locks, access-control systems, panic hardware and fire-door components should not be advertised under an ordinary handyman-hardware page. If the request touches those areas, the customer must use an appropriately qualified provider.
Related Door Services
Broader door repair uses General Door Installation & Repair. Non-hardwired consumer smart devices can be screened through Smart Home Device Installation, but lock/security work remains a qualification boundary. Use Contact with the hardware and door photos.
Before Hardware Work Begins
Photograph the door edge, existing bore holes, hinge side and strike area with the door both open and closed. State whether the new hardware is a direct replacement or requires a different backset/hole pattern. If the request involves a lock cylinder, high-security device, fire door or access-control component, it should be screened out of ordinary hardware scope before scheduling.